Booking Terms & Conditions

Transparent policies for a safe and enjoyable Himalayan adventure.

💳 Booking and Payment

To confirm your booking, a non-refundable deposit of 20% of the total trip cost is required at the time of reservation.

The booking deposit can be paid through:

✔️ Credit Card (Visa or Mastercard)

✔️ Bank Transfer

✔️ Online Payment Systems

⚠️Important Notice

The 20% booking deposit is non-refundable. However, it can be transferred to another trek, tour, or expedition operated by Mountain Hiking & Trekking Pvt. Ltd. at any time.

Method of Payment

Booking deposit can be made by bank transfer, by Credit Card (Visa or Mastercard) and western union:

Booking paying by any credit card is Free of charge

if you want to pay by credit card we are 100% online secure payment systems

 

 Payment via Wire/Bank Transfer: Our Bank Details for wire Transfer: 

• Name of the Account Holder: – MOUNTAIN HIKING AND TREKKING PVT.LTD
• Account Number: -12007405260018
• Account Type: – Current
• Paying Bank- Himalayan Bank LTD.
• Bank Address: – Hattigauda, Kathamandu, Nepal
• Post Box No: – 14444
• Swift Code: – HIMANPKA

Note: Bank service charge should be paid by the clients themselves at the time of deposit.

 

💰 Final Payment

The remaining balance can be paid:

✔️ Upon arrival in Nepal before the trip starts

✔️ In advance before your departure to Nepal

Accepted payment methods include:

✔️ Bank Transfer

✔️ Credit Card

✔️ Online Payment Platforms

⏰ Late Booking

We accept last-minute bookings up to 7 days before departure. A 20% deposit is required to confirm the booking, and the remaining balance can be paid upon arrival in Nepal.

❌Cancellation Policy – Cancellation by Client

🔹 More than 45 days before departure: 20% deposit is non-refundable.

🔹 30–45 days before departure: 50% of the total trip cost is non-refundable.

🔹 Less than 30 days before departure: 100% of the total trip cost is non-refundable.

❌ Cancellation Policy

🚫 Cancellation by Client

🔹More than 45 days before departure: 20% deposit is non-refundable 🚫.

🔹30–45 days before departure: 50% of the total trip cost is non-refundable.

🔹Less than 30 days before departure: 100% of the total trip cost is non-refundable.

 

🏢Cancellation by the Organizer

If a trip is cancelled due to unforeseen circumstances such as:

🌪️ Natural disasters

⚖️ Political instability

📜 Government restrictions

🛡️ Safety concerns

👥 Insufficient group size

Mountain Hiking & Trekking Pvt. Ltd. will offer either:

🔄An alternative trip of equal value, or 💵A full refund of the amount paid.

⚠️ Important Notice

No refunds will be provided for voluntary withdrawal, early departure, or unused services after the trip has commenced.

 

🛡 Travel Insurance

Comprehensive travel insurance is mandatory for all participants.

The insurance policy must cover:

🏥Emergency medical treatment

⛰️High-altitude trekking

🚁Helicopter rescue and evacuation

❌Trip cancellation/interruption

⚕️Accidental injury or death

🎒Loss or theft of personal belongings

⚠️ Important Notice

Clients must provide proof of valid travel insurance before the trip begins. Failure to provide adequate insurance coverage may result in denial of participation without refund.

✅ We strongly recommend reviewing your policy carefully to ensure it covers all activities included in your chosen trek, tour, or expedition.

🚁 Emergency Rescue

🚨 In the event of illness, injury, altitude sickness, or any emergency situation during the trip, Mountain Hiking & Trekking Pvt. Ltd. may arrange emergency evacuation services when deemed necessary.

📋 Clients are fully responsible for:

🚁 Helicopter evacuation expenses

🏥 Medical treatment costs

🩺 Hospital charges

🏨 Additional accommodation expenses

🚐 Additional transportation expenses

🛡️ These costs should be covered by the client’s travel insurance policy.

⚠️ Important Notice

Mountain Hiking & Trekking Pvt. Ltd. will assist with rescue coordination and emergency arrangements whenever possible; however, the company is not financially responsible for helicopter rescue, medical treatment, hospital charges, evacuation expenses, or any related costs.

Guide and Porter Authority

🛡️ For the safety, well-being, and success of the trip, all clients agree to follow the instructions and decisions of guides, trek leaders, and company representatives at all times.

👨‍🏫 The guide has the authority to:

📍 Alter the itinerary for safety or operational reasons

😴 Recommend additional rest or acclimatization days

🚁 Arrange emergency evacuation when necessary

⚠️ Restrict participation in activities that may endanger the client or the group

🚫 Failure to comply with guide instructions may result in removal from the trip without refund.

Flight Delays and Cancellations

🌤️ Mountain flights in Nepal, especially to Lukla, Jomsom, Simikot, Dolpa, and other remote regions, are highly dependent on weather conditions and operational factors.

⚠️ Mountain Hiking & Trekking Pvt. Ltd. is not responsible for:

✈️ Flight delays

❌ Flight cancellations

🏨 Additional accommodation costs

🚐 Additional transportation expenses

💰 Any extra costs resulting from delays or cancellations shall be borne by the client.

🤝 The company will make every reasonable effort to arrange alternative transportation whenever possible; however, alternative arrangements cannot be guaranteed.

Responsible Travel and Environmental Policy

🏔️ Mountain Hiking & Trekking Pvt. Ltd. is committed to responsible tourism, environmental conservation, and sustainable travel practices.

✅ Clients are encouraged to:

🙏 Respect local culture, customs, and traditions

♻️ Minimize plastic waste whenever possible

🗑️ Dispose of waste responsibly

🦌 Protect wildlife and natural habitats

📜 Follow local laws and regulations

🌎 Help preserve the natural beauty of trekking regions for future generations.

⚠️ Any damage caused to local property, accommodations, cultural sites, wildlife, or the environment by a client shall be the sole responsibility of that client.

 

 

 

Time Before Departure	Cancellation Charge
45+ Days	Deposit Non-Refundable
30–45 Days	50% Charge
Less Than 30 Days	100% Charge

Frequently Asked Questions

Can I pay after arriving in Nepal?
Yes, the remaining balance can be paid before the trek starts.

 

Is the deposit refundable?
No, but it can be transferred to another trip.

 

Do I need travel insurance?
Yes, comprehensive insurance is mandatory.

 

Does insurance require helicopter rescue coverage?
Yes.